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Home » Topics » Ask Annissa

Ask Annissa
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Ask Annissa Contents Cleaning

Ask Annissa: Clean it or destroy it?

June 6, 2018
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How do you determine the value of an object to decide whether it is worth cleaning or not?


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annissa lottery

Ask Annissa: When the Insured Thinks They Won the Lottery

Annissacoy 200
Annissa Coy
May 31, 2018
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As the restoration contractor, a client who plans to get the most out of the insurance company through stretching values and being deceitful can put you in a tough place between wanting the customer to be happy and also being honest with the adjuster about what's going on at the loss. 
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annissa emotions

Ask Annissa: How Do You Cope with the Emotion of a Loss?

Annissacoy 200
Annissa Coy
May 24, 2018
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Annissa shares how she copes with the emotions of losses and how to make sure you don't burn yourself out on extra emotional jobs, without losing the amazing compassion you have for your customers.
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Ask Annissa: what is thermal tracking?

Ask Annissa: What is Thermal Tracking and is it Covered by Insurance?

May 16, 2018
No Comments

What is thermal tracking? What causes it? Is it a sudden occurrence? Is it a mechanical failure? Is it a maintenance issue? Can burning candles cause it? Will your insurance cover damage caused by thermal tracking? Annissa discusses all this and more in this weeks Ask Annissa!


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annissa scrubs

Ask Annissa: Does Xactimate Pricing Stink?

Annissacoy 200
Annissa Coy
May 3, 2018
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How do you make money if Xactimate price lists in your area seem too low?
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annissa wow pt 3

Ask Annissa: Creating a WOW Client Experience | Part 3

Annissacoy 200
Annissa Coy
April 25, 2018
No Comments
This week's video focuses on under-selling, and over-delivering. Don't let ego and overconfidence get in the way.
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annissa wow 2

Ask Annissa: Creating a WOW Client Experience | Part 2

April 19, 2018
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Do you educate your clients about what will happen during a restoration job?
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annissa wow 1

Ask Annissa: Creating a WOW Client Experience | Part 1

April 5, 2018
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This is the start of a new Ask Annissa video series where she lays out exactly what she does to have happy clients (homeowners AND adjusters) job after job after job.
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annissa employees

Ask Annissa: 3 Ways to Find Good Employees for Your Restoration Business

Annissacoy 200
Annissa Coy
March 29, 2018
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Annissa lays out three ways she finds people to work in her company, and encourage them to stay.
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annissa 032218

Ask Annissa: The Contractor vs. The Adjuster

Annissacoy 200
Annissa Coy
March 22, 2018
No Comments
What's the best way to work with adjusters, and get paid in full?
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