Cleaning & Restoration Pavilion

**Located in the Exhibit Hall and open to everyone**

Welcome to the new and improved Cleaning & Restoration Pavilion, where professionals, industry leaders, and innovators come together to explore the latest techniques, technologies, and best practices. This year’s program is designed not only to educate and inspire but give you practical, actionable insights that you can immediately apply to your business.

Through live demonstrations, hands-on experiences, and expert-led discussions, we connect the science behind the building envelope, restoration, cleaning, and chemistry, to the strategies that drive business success. Each session is crafted to help you understand the "why" behind the methods and the “how-to" apply them in your operations.

Whether you’re an owner, technician, and/or operations, the Cleaning & Restoration Pavilion gives you the tools, knowledge, and connections you need to elevate your expertise and expand your business.

Don’t just learn, experience, apply, and succeed.

See you at The Experience!

Exhibit Hours

September 9
2:30 PM - 6:30 PM
September 10
2:30 PM - 6:30 PM
September 11
12:00 PM - 3:00 PM


Pavilion Schedule

Located in the Exhibit Hall and open to everyone.

Filter by Track

Wednesday, September 9, 2026

2:45 PM - 3:15 PM
Restoration
Odor Removal Comparison Lab
John Perella & Tom McArdle
3:15 PM - 3:45 PM
Cleaning
What’s Old Is New Again: Smarter Upholstery Cleaning Through Workflow Efficiency
Mike Pailliotet, Jim Pemberton, and Katie Pettyjohn Reuther
3:45 PM - 4:15 PM
Restoration
The Science of Odor Elimination: Inside the Toughest Odor Jobs We've Ever Seen
Annissa Coy & Tom McArdle
4:15 PM - 4:45 PM
Cleaning
Taking the Mystery out of Science-Based Cleaning and Validation
Jeff Jones, Lori Jones & Barry Costa
4:45 PM - 5:15 PM
Restoration
Equipment Gets Opened Up for Everyone to See What’s Inside
Elan Pasmanick
5:15 PM - 5:45 PM
Restoration
Measuring Success: Why Calibration Matters
Ryan Whitney & Brandon White

Thursday, September 10, 2026

2:45 PM - 3:15 PM
Cleaning
LVT / LVP Maintenance, Restoration, and Repair
Jim Mannes & Emily Dodds
3:15 PM - 3:45 PM
Restoration
Find the Moisture
John Stowe
3:45 PM - 4:15 PM
Cleaning
Carpet Repair Crash Course
Mark Violand
4:15 PM - 4:45 PM
Restoration
The PRV Goal – How Do I Get to These Numbers?
Doug Hoffman, Dr. Gavin MacGregor Skinner and Brian Suggs
4:45 PM - 5:45 PM
Cleaning
Spot & Stain Removal
Thomas Cermak

Friday, September 11, 2026

12:15 PM - 12:45 PM
Cleaning
Acclimation Is Moisture Science, Not a Calendar Exercise
Daniel Akrap
12:45 PM - 1:15 PM
Restoration
Following the Step-by-Step Medically-Sound Level 4 Protocol
Doug Hoffman, Dr. Gavin MacGregor Skinner and Brian Suggs
1:15 PM - 1:45 PM
Cleaning
Understanding Wool Rugs and Carpets and How to Treat them Properly
Shawn Bisaillon & Jim Mannes


Thank You!

The Experience Team acknowledges the hard work of those who participated in building the Cleaning & Restoration Pavilion for the Experience 2026. We also want to recognize our educators as well as our materials and prize donors for this awesome interactive feature of The Experience. Your efforts and resources are greatly appreciated! Thank you for your commitment to this exciting project and incredible industry!