Business strategies, methodologies, and service upgrades tailored for cleaners
Restoration Track:
Air and surface contamination control, employee retention, and revenue growth for restorers
Business Management / Marketing Track:
Management, marketing, and training techniques for business growth
Latinos(en Español):
Administration, recruitment, industry best practices and Spanish Sessions for industry professionals
Date/Time
Track Title
Speaker
Sponsor
Location
Tuesday
9/8/2026
4:00 PM - 6:00 PM
Early Registration Open
Paris Foyer
Tuesday
9/8/2026
4:00 PM - 6:00 PM
Registration Cocktail Reception
Pick up your badge in the Paris Foyer and beat the lines on Wednesday morning before the conference sessions start. Have a light snack and a beverage from the cash bar with new and old friends!
Paris Foyer
Wednesday
9/9/2026
7:30 AM - 6:30 PM
Registration Open
Wednesday
9/9/2026
8:00 AM - 8:30 AM
Cleaning
Fabric Cleaning – Confronting the Issues Once and For All
Mark Exner,
Versailles 1 & 2
Wednesday
9/9/2026
8:00 AM - 8:30 AM
Restoration
, , , ,
Versailles 3 & 4
Wednesday
9/9/2026
8:00 AM - 8:30 AM
Business Management / Marketing
,
Champagne 2
Wednesday
9/9/2026
8:00 AM - 8:30 AM
Latinos (en Español)
,
Champagne 1
Wednesday
9/9/2026
8:30 AM - 9:00 AM
Cleaning
Does That Surface Really Need a Coating?
Robert Falzone,
Versailles 1 & 2
Wednesday
9/9/2026
8:30 AM - 9:00 AM
Restoration
Building Moisture Inspection
John Stowe,
Versailles 3 & 4
Wednesday
9/9/2026
8:30 AM - 9:00 AM
Business Management / Marketing
,
Champagne 2
Wednesday
9/9/2026
8:30 AM - 9:00 AM
Latinos (en Español)
,
Champagne 1
Wednesday
9/9/2026
9:00 AM - 9:10 AM
Networking Break
Sponsored by:
Meeting Room Foyer
Wednesday
9/9/2026
9:10 AM - 9:40 AM
Cleaning
,
Versailles 1 & 2
Wednesday
9/9/2026
9:10 AM - 9:40 AM
Restoration
The Appraisal Process and Documentation of Water Damage
David Hodge,
Versailles 3 & 4
Wednesday
9/9/2026
9:10 AM - 9:40 AM
Business Management / Marketing
Unleash a Secret Weapon to Elevate Your, Attract More Leads and Convert Prospects
Charlie Cena,
Champagne 2
Wednesday
9/9/2026
9:10 AM - 9:40 AM
Latinos (en Español)
,
Champagne 1
Wednesday
9/9/2026
9:40 AM - 10:10 AM
Cleaning
,
Versailles 1 & 2
Wednesday
9/9/2026
9:40 AM - 10:10 AM
Restoration
,
Versailles 3 & 4
Wednesday
9/9/2026
9:40 AM - 10:10 AM
Business Management / Marketing
The Game Changer: Setting Clear Expections in your Operations
Lisa Lavender, Lever360
Champagne 2
Wednesday
9/9/2026
9:40 AM - 10:10 AM
Latinos (en Español)
,
Champagne 1
Wednesday
9/9/2026
10:10 AM - 10:20 AM
Networking Break
Sponsored by:
Meeting Room Foyer
Wednesday
9/9/2026
10:20 AM - 10:50 AM
Cleaning
,
Versailles 1 & 2
Wednesday
9/9/2026
10:20 AM - 10:50 AM
Restoration
,
Versailles 3 & 4
Wednesday
9/9/2026
10:20 AM - 10:50 AM
Business Management / Marketing
,
Champagne 2
Wednesday
9/9/2026
10:20 AM - 10:50 AM
Latinos (en Español)
,
Champagne 1
Wednesday
9/9/2026
10:50 AM - 11:20 AM
Cleaning
The Purpose of Cleaning For Health
RJ Patel, Global Bio-Risk Advisory {GBAC} Dr. Gavin Macgregor Skinner, Global Bio-Risk Advisory {GBAC}
Versailles 1 & 2
Wednesday
9/9/2026
10:50 AM - 11:20 AM
Restoration
,
Versailles 3 & 4
Wednesday
9/9/2026
10:50 AM - 11:20 AM
Business Management / Marketing
,
Champagne 2
Wednesday
9/9/2026
10:50 AM - 11:20 AM
Latinos (en Español)
,
Champagne 1
Wednesday
9/9/2026
11:20 AM - 1:00 PM
Lunch - On Your Own
Wednesday
9/9/2026
1:00 PM - 1:30 PM
The Experience Convention presents... Awards
Room
Wednesday
9/9/2026
1:30 PM - 2:30 PM
Day 1 Introduction & Keynote
,
Room
Wednesday
9/9/2026
2:30 PM - 6:30 PM
Trade Show Floor Open
6:10-6:30 #MYEXP Giveaway-A-Day Must be present in the Trade Show Hall to win
Room
Wednesday
9/9/2026
6:30 PM - 8:00 PM
Industry Party
Sponsored by:
Paris Pool
Thursday
9/10/2026
7:30 AM - 6:30 PM
Registration Open
Paris Foyer
Thursday
9/10/2026
8:00 AM - 8:30 AM
Cleaning
,
Versailles 1 & 2
Thursday
9/10/2026
8:00 AM - 8:30 AM
Restoration
,
Versailles 3 & 4
Thursday
9/10/2026
8:00 AM - 8:30 AM
Business Management / Marketing
Keeping Your Roots Intact
Michael Villones,
Champagne 2
Thursday
9/10/2026
8:00 AM - 8:30 AM
Latinos (en Español)
,
Champagne 1
Thursday
9/10/2026
8:30 AM - 9:00 AM
Cleaning
,
Versailles 1 & 2
Thursday
9/10/2026
8:30 AM - 9:00 AM
Restoration
Time & Material Transparency and Technology
Mike Allred,
Versailles 3 & 4
Thursday
9/10/2026
8:30 AM - 9:00 AM
Business Management / Marketing
Keeping Your Roots Intact
Ben Ricciardi, Ironclad Restoration Marketing
Champagne 2
Thursday
9/10/2026
8:30 AM - 9:00 AM
Latinos (en Español)
,
Champagne 1
Thursday
9/10/2026
9:00 AM - 9:10 AM
Networking Break
Sponsored by:
Meeting Room Foyer
Thursday
9/10/2026
9:10 AM - 9:40 AM
Cleaning
,
Versailles 1 & 2
Thursday
9/10/2026
9:10 AM - 9:40 AM
Restoration
Asbestos, What Do You Really Need to Know!
Andre Zwanenburg,
Versailles 3 & 4
Thursday
9/10/2026
9:10 AM - 9:40 AM
Business Management / Marketing
Interviewed, Hired… Now What? The Missing Piece in Your Onboarding Process
Business Management / Marketing
Misaligned Marketing: Why More Ad Spend Isn’t Solving Your Lead Problem
Amanda Stichter, Virtual Vision Computing LLC
Champagne 2
Thursday
9/10/2026
9:40 AM - 10:10 AM
Latinos (en Español)
,
Champagne 1
Thursday
9/10/2026
10:10 AM - 10:20 AM
Networking Break
Sponsored by:
Meeting Room Foyer
Thursday
9/10/2026
10:20 AM - 10:50 AM
Cleaning
,
Versailles 1 & 2
Thursday
9/10/2026
10:20 AM - 10:50 AM
Restoration
Advocacy Briefing: IICRC's Legislative and Regulatory Updates
Robbie Bradshaw,
Versailles 3 & 4
Thursday
9/10/2026
10:20 AM - 10:50 AM
Business Management / Marketing
,
Champagne 2
Thursday
9/10/2026
10:20 AM - 10:50 AM
Latinos (en Español
,
Champagne 1
Thursday
9/10/2026
10:50 AM - 11:20 AM
Cleaning
,
Versailles 1 & 2
Thursday
9/10/2026
10:50 AM - 11:20 AM
Restoration
Advocacy Briefing: RIA's Legislative and Regulatory Updates
Vince Scarfo,
Versailles 3 & 4
Thursday
9/10/2026
10:50 AM - 11:20 AM
Business Management / Marketing
From Float to Failure: Why Financing Will Decide Who Survives
Nate Cisney,
Champagne 2
Thursday
9/10/2026
10:50 AM - 11:20 AM
Latinos (en Español)
,
Champagne 1
Thursday
9/10/2026
11:30 AM - 1:00 PM
Lunch - On Your Own
Thursday
9/10/2026
1:00 PM - 1:30 PM
The Experience Convention Presents...Awards
Room
Thursday
9/10/2026
1:30 PM - 2:30 PM
Day 2 Keynote
,
Room
Thursday
9/10/2026
2:30 PM - 6:30 PM
Trade Show Floor Open
4:30-6:00 Reception
6:10-6:30 #MYEXP Giveaway-A-Day Must be present in the trade show hall to win
Room
Friday
9/11/2026
8:00 AM - 2:30 PM
Registration Open
Paris Foyer
Friday
9/11/2026
8:30 AM - 9:00 AM
Cleaning
,
Versailles 1 & 2
Friday
9/11/2026
8:30 AM - 9:00 AM
Restoration
Cleaning and Biocides: Knowing the Difference
Branden Adams, America's Restoration Training Institute (ARTI)
Versailles 3 & 4
Friday
9/11/2026
8:30 AM - 9:00 AM
Business Management / Marketing
Hiring Sucks: 5 Simple Shifts That Change Everything
Kevin Mlynarek,
Champagne 2
Friday
9/11/2026
8:30 AM - 9:00 AM
Latinos (en Español)
,
Champagne 1
Friday
9/11/2026
9:00 AM - 9:30 AM
Cleaning
Inspection First: The Future of Cleaning and Restoration
Damien Monaghan, Rumsey Construction & Restoration
Versailles 1 & 2
Friday
9/11/2026
9:00 AM - 9:30 AM
Restoration
,
Versailles 3 & 4
Friday
9/11/2026
9:00 AM - 9:30 AM
Business Management / Marketing
,
Champagne 2
Friday
9/11/2026
9:00 AM - 9:30 AM
Latinos (en Español)
,
Champagne 1
Friday
9/11/2026
9:30 AM - 9:40 AM
Networking Break
Sponsored by:
Meeting Room Foyer
Friday
9/11/2026
9:40 AM - 10:10 AM
Cleaning
Material Science and Chemical Compatibility: Back to Basics
Emily Dodds,
Versailles 1 & 2
Friday
9/11/2026
9:40 AM - 10:10 AM
Restoration
How Do You Know If It’s Clean? The Science Behind Equipment Restoration Decisions
Jeff Miligan,
Versailles 3 & 4
Friday
9/11/2026
9:40 AM - 10:10 AM
Business Management / Marketing
,
Room
Friday
9/11/2026
9:40 AM - 10:10 AM
Latinos (en Español)
,
Champagne 1
Friday
9/11/2026
10:10 AM - 10:50 AM
Cleaning
If I Can Grow Beyond One Truck, You Can Too: A Real-World Path to Scaling Your Carpet Cleaning Business
Tom King,
Versailles 1 & 2
Friday
9/11/2026
10:10 AM - 10:50 AM
Restoration
The Redhead Pollution Solution: Brutally Honest Insurance Truths for Restoration Contractors
Jennifer Sterling,
Versailles 3 & 4
Friday
9/11/2026
10:10 AM - 10:50 AM
Business Management / Marketing
Stop Guessing. Start Growing: A Marketing Playbook for Restoration Companies
Rueben Hawkins,
Champagne 2
Friday
9/11/2026
10:10 AM - 10:50 AM
Latinos (en Español)
,
Champagne 1
Friday
9/11/2026
10:50 AM - 11:00 AM
Networking Break
Sponsored by:
Meeting Room Foyer
Friday
9/11/2026
11:00 AM - 12:00 PM
Closing Keynote
,
Room
Friday
9/11/2026
12:00 PM - 3:00 PM
Trade Show Floor Open
12:00-2:00 Lunch Provided
2:40-3:00 #MYEXP Giveaway-A-Day Must be present in the trade show hall to win
Room
Friday
9/11/2026
3:00 PM
Event Closes - See You Next Year!
Save the Date, September -, 2027 at Paris Las Vegas!
✕
360 Documentation 101
What if every stakeholder could walk the job—without ever stepping on site?
In this session, the DocuSketch Enterprise Team explores the power of immersive 360° documentation and how it’s reshaping restoration workflows. From field techs to adjusters to carriers, immersive walk-throughs bridge the communication gap, eliminate photo confusion, and provide a clear, navigable view of the loss—just like being there.
You’ll learn how to:
Use 360° capture to create virtual walk-throughs that tell the full story of a loss
Drastically improve documentation quality and reduce back-and-forth with carriers
Leverage immersive imagery to support estimating, supplements, and reinspection defense
Align field and office teams with a shared, visual source of truth
Whether you’re managing mitigation or estimating remotely, this is your roadmap to better visibility, faster approvals, and fewer disputes—all through the lens of 360°.