2025 Restoration Pavilion Schedule

**Located in the Exhibit Hall and open to everyone**

Welcome to the Restoration Pavilion, where restoration professionals, industry leaders, and innovators come together to explore the latest techniques, technologies, and best practices. This year’s program is designed not only to educate and inspire but also to give you practical, actionable insights that you can immediately apply to your business.

Through live demonstrations, hands-on experiences, and expert-led discussions, we will connect the science behind building restoration to the strategies that drive business success. Each session is crafted to help you understand the "why" behind the methods and the "how" of applying them in real-world operations.

Between demonstrations, join us for quick interactive sessions designed to bridge the gap between technical expertise and business success. These discussions will provide you with key takeaways to enhance your operations, improve efficiency, and create new opportunities for success.

Whether you’re a contractor, technician, and/or business owner, the Restoration Pavilion will give you the tools, knowledge, and connections you need to elevate your expertise and expand your business.

Don’t just learn—experience, apply, and succeed. See you at The Experience!



Exhibit Hours

April 9
11:30 AM - 3:30 PM
April 10
11:30 AM - 3:00 PM


Wednesday
4/9/2025
12:00 PM - 12:45 PM
Thermal Imaging: Seeing Beyond the Surface
Branden Adams
America's Restoration Training Institute (ARTI)
Wednesday
4/9/2025
12:45 PM - 1:30 PM
Wood Floor Drying Design – Incorporating Technology for the Future Restorer – Negative Drying Desiccant Turbine System
Ivi Sims
BULCS Holdings Pty Ltd & BRII Training
Wednesday
4/9/2025
1:30 PM - 2:15 PM
The Holistic Approach to Floor Failure Avoidance
Claudia Lezell
Inspections Too, Inc.
Wednesday
4/9/2025
2:15 PM - 3:15 PM
The Documentation of a Water Loss
Nate Cisney & Staci Sargent
Restoration Made Simple
Thursday
4/10/2025
12:00 PM - 12:45 PM
HEPA Unfiltered: The Truth About Your Filters
Rachel Adams
Indoor Environmental Management Inc.
Thursday
4/10/2025
12:45 PM - 1:30 PM
Ductwork Done Right: Maximizing Efficiency with Layflat & Semi-Rigid Ducting
Branden Adams & John Perella
ARTI & Lever360
Thursday
4/10/2025
1:30 PM - 2:15 PM
Does the Nose Really Know? Decoding Odors in the Built Environment
John Perella
Lever360
Thursday
4/10/2025
2:15 PM - 3:00 PM
Soot Happens: Understanding & Mitigating Soot Intrusion
Annissa Coy
Firehouse Education

Thermal Imaging: Seeing Beyond the Surface

Thermal imaging is a powerful tool in inspections, helping professionals detect hidden moisture, insulation gaps, and temperature variations that may indicate underlying issues. In this interactive session, we’ll start with a brief power-packed presentation on the fundamentals of thermal imaging, including when and how to use it, its benefits, and its limitations.

Then, we’ll bring the learning to life with a hands-on demonstration, allowing participants to test different thermal cameras and locate simulated "wet" spots within the built environment. Whether you’re new to thermal imaging or looking to refine your skills, this session will provide valuable insights to enhance your inspection capabilities.

    Key Takeaways:
  • Understanding Thermal Imaging – Learn when to use thermal cameras, their benefits, and their limitations in real-world applications.
  • Hands-On Experience – Get up close with different thermal imaging cameras and practice identifying moisture and temperature variations.
  • Improving Inspection Techniques – Discover how thermal imaging can enhance your ability to detect hidden issues in structures, helping you make more informed decisions.

Join us to experience firsthand how thermal imaging can elevate your inspection process and add value to your restoration services!



Wood Floor Drying Design – Incorporating Technology for the Future Restorer – Negative Drying Dessicant Turbine System

This specialized training program focuses on advanced wood floor drying strategies, emphasizing the use of Negative Drying Desiccant Turbine Systems to achieve faster, more controlled drying results. Participants will learn how to integrate cutting-edge desiccant drying technology with remote monitoring and moisture detection tools to optimize drying efficiency while minimizing risks.

    Key Takeaways:
  • Understanding Wood Floor Construction – Gain insights into wood floor construction, moisture behavior, and the complexities of drying.
  • Negative Drying with Desiccant Turbine Systems – Learn how controlled moisture removal improves drying efficiency.
  • Designing Efficient Drying Systems – Explore targeted airflow and vapor pressure manipulation to optimize drying.
  • Utilizing Moisture Mapping & Monitoring – Leverage remote monitoring and real-time data tracking to validate drying progress.
  • Real-World Applications – Review case studies showcasing successful use of desiccant drying in wood floor restoration.

Join us to learn how integrating advanced drying technology can revolutionize your wood floor restoration process, making it more effective, data-driven, and future-ready!



The Holistic Approach to Floor Failure Avoidance

Join us for an enlightening session on The Holistic Approach to Floor Failure Avoidance, where you'll gain a comprehensive understanding of how industry standards, trade practices, and interconnected industries play a crucial role in preventing failures. This session is designed to provide a big-picture view of floor failure avoidance, highlighting how different trades and industries contribute to successful flooring installations.

Don't miss this opportunity to expand your knowledge and enhance your flooring-related strategies, ensuring better outcomes and long-term success.

    Key Takeaways:
  • Industry Standards and Trade Practices – Explore how various industry standards and prudent care practices relate to interconnected industries.
  • Chain of Custody and Responsibility – Understand how different trades and industries impact flooring installation success.
  • Avoiding Unintended Consequences – Learn valuable strategies to prevent common flooring failures.
  • Comprehensive Learning – Discover why flooring, as the largest surface area in the built environment, is often misunderstood and how to manage it effectively.
  • Strategic Pre-Inspection – Gain insights into the importance of pre-inspection and evaluation before cleaning or restoration to avoid future complications.
  • Cost Avoidance – Learn how proper planning and best practices can help you reduce the risk of costly flooring failures.

Join us for this must-attend session and gain the knowledge needed to prevent flooring failures before they happen!



The Documentation of a Water Loss

Join us for a hands-on, interactive session where we’ll walk through the entire documentation process of a water loss, from initial stabilization to final job completion. This live demonstration will simulate a mock water loss, showcasing best practices for chambering, equipment selection, and thorough documentation.

Learn how to justify your drying plan, document effectively, and communicate with adjusters to increase invoice accuracy while maintaining industry credibility. Participants will actively contribute by providing recommendations for equipment calculations and specialty drying solutions in real-time.

    Key Takeaways:
  • Justify Your Drying Plan – Learn how to confidently explain your equipment choices and drying strategy.
  • Improve Documentation – Understand how to create a comprehensive job file that supports your work from start to finish.
  • Tell a Clear Story – Recognize how effective documentation answers adjuster questions rather than leaving gaps that can delay payments or approvals.

Don't miss this chance to enhance your documentation skills and elevate your restoration process!




HEPA Unfiltered: The Truth About Your Filters

Filters are the unseen heroes of restoration, remediation, and personal protection—but is everything labeled "HEPA" truly performing as intended? In this interactive session, we’ll take a closer look at HEPA filtration in vacuums, air scrubbers, and respirators to understand its role in protecting workers and the built environment.

From ensuring your equipment is operating at peak efficiency to verifying your PPE is providing proper protection, this demonstration will highlight the importance of filtration integrity and why understanding HEPA standards is crucial in our industry.

    Key Takeaways:
  • HEPA Defined – What makes a filter truly HEPA, and how does it work?
  • Filters in Action – Explore how HEPA filters function in vacuums, air scrubbers, and respirators.
  • Performance vs. Marketing – Learn how to determine if a filter actually meets HEPA standards or is just labeled as such.
  • Equipment & PPE Integrity – Ensure your air filtration systems and respiratory protection are functioning as they should.

Join us for this eye-opening session and learn how to separate fact from fiction when it comes to HEPA filtration!



Ductwork Done Right: Maximizing Efficiency with Layflat & Semi-Rigid Ducting

Using layflat and semi-rigid ducting with your restoration equipment is a powerful way to enhance efficiency and effectiveness across a variety of projects, from water mitigation to mold remediation. Properly directing airflow can significantly improve drying times, containment control, and overall job performance—but incorrect installation can lead to reduced efficiency and costly mistakes.

In this interactive session, we will demonstrate real-world applications of ducting, install systems on-site, and highlight common installation errors that can impact your results. Learn how to properly harness the value of ducting to optimize airflow, improve containment, and boost overall project success.

    Key Takeaways:
  • Why Ducting Matters – Learn how layflat and semi-rigid ducting enhances air movement and containment.
  • Installation Best Practices – Discover how to properly install ducting for different applications.
  • Avoiding Common Mistakes – See firsthand the most frequent ducting errors and how to prevent them.
  • Practical Applications – Understand when and where to use ducting in water mitigation, mold remediation, and beyond.

Join us for this hands-on session to learn how proper ducting techniques can take your restoration projects to the next level!




Does the Nose Really Know? Decoding Odors in the Built Environment

From pungent to putrid, odors can speak volumes about the built environment—and understanding them is the key to effective odor control. In this interactive and engaging session, we’ll explore the science of scent, why odors linger, and how to properly identify and eliminate the true source rather than just masking the problem.

Through hands-on activities and real-world scenarios, participants will discover the best practices in odor investigation and removal to maintain a clean, healthy, and comfortable environment. After all, the nose knows—but does it tell the whole story?

    Key Takeaways:
  • Understanding Odors – Explore how different odors form, travel, and impact indoor environments.
  • Beyond Fragrance – Learn why simply adding fragrance or cleaning the air isn’t always the solution.
  • Source Identification – Discover techniques to pinpoint odor sources and ensure complete removal.
  • Interactive Experience – Put your nose to the test in this engaging, sensory-driven session!

Join us for a fun and insightful session where odor control is more than just a cover-up—it’s a science!



Soot Happens: Understanding & Mitigating Soot Intrusions

Soot contamination isn’t just black stains on surfaces—it can travel throughout a structure, embedding itself in contents, affecting air quality, and posing risks to occupant health. But do you know where soot actually goes?

In this interactive session, we’ll break down the differences between light, medium, and heavy soot, exploring its impact on structures, contents, and indoor air quality. Participants will learn how to assess and locate soot contamination and gain practical strategies for removing and mitigating damage effectively.

    Key Takeaways:
  • Soot Classification – Understand the differences between light, medium, and heavy soot and how each affects restoration strategies.
  • Hidden Soot Travel Paths – Learn where soot can spread beyond the obvious surfaces.
  • Assessment & Detection – Discover methods to properly locate and document soot contamination.
  • Effective Mitigation & Cleaning – Explore actionable strategies for soot removal, including surface cleaning techniques and air quality control.

Join us to uncover the full impact of soot intrusion and learn how to tackle it with confidence!





Thank You!

The Experience Team acknowledges the hard work of those who participated in building the Restoration Pavilion for the Spring Experience 2025. We also want to recognize our educators as well as our materials and prize donors for this awesome interactive feature of The Experience. Your efforts and resources are greatly appreciated! Thank you for your commitment to this exciting project and incredible industry!



Our Restoration Pavilion Team
Branden Adams, Director of Education, ARTI

Rachel Adams, President/Owner, Indoor Environmental Management Inc.
Michael Balzano, Associate Publisher and Experience Events Consultant, BNP Media
Nate Cisney, Partner/Consultant, Restoration Made Simple
Annissa Coy, Owner, Firehouse Education
Travis Coy, Contents and Structure Cleaning Specialist, Firehouse Education
Jack Lavender, Account Executive, Lever360
Lisa Lavender, Chief Operating Officer, Lever360
Claudia Lezell, President, Inspections Too, Inc.
Kayla McGowan, Editor-in-Chief, R&R
John Perella, Curriculum Manager, Lever360
Staci Sargent, Owner, Consultant, Restoration Made Simple
Ivi Sims, Founder, BULCS Holdings Pty Ltd & BRII Training

Our Restoration Pavilion Build Team

Kevin Adamson, Synergy Builders Group
Mike Brewington, Water Mitigation, Encore RRC Inc.
Tanner Cope, Synergy Builders Group
Karl Edwards, Water Mitigation Manager (East), Encore RRC Inc.
Mike Irelan, Owner, Encore RRC Inc.
Lily Jagtiani, Dri-tex Restoration
Royce Janik, Dri-tex Restoration
Anthony Jenkins, Account Executive, Lever360
Jack Lavender, Sales & Customer Success Manager, Lever360
Ted Lavender, President, Berks Fire Water Restorations, Inc.
Jorge Magallanes, Technician, Encore RRC Inc.
Patricia Magallanes, Contents Manager, Encore RRC Inc.
Nathan Messer, Encore RRC Inc.
John Perella, Curriculum Manager, Lever360
Jeff Shellberg, COO, Rising Eagle Construction, LLC

Our Supplies, Materials, And Equipment Donors

The Home Depot
GMS Power Distro
Shaw

The Experience Conference and Exhibition

The Experience Conference and Exhibition

April 8 - 10, 2025
Punta Gorda, FL
The Experience Convention and Trade Show

The Experience Convention and Trade Show

September 3 - 5, 2025
Las Vegas, NV