Exhibitor Resources

Here you will find important details, deadlines, specifications and opportunities pertaining to your exhibit at The Experience Conference and Exhibition taking place April 3-5, 2024 at the Chattanooga Convention Center. 

Download this handy checklist to help keep you up to date and on track!

INCLUDED IN EXHIBIT SPACE
  • 8’ high back and 3’ side blue/white drape
  • Company ID sign
  • One (1) Wastebasket
  • 2 complimentary registrations for staff
  • Access to Email Attendees Pre or Post-Event
    Exhibitors will be able to promote their participation in The Experience Conference and Exhibition by requesting access to email attendees up to one time before after the event (restrictions apply).


*** Exhibit space does not include power or carpeting. Carpeting your space is not required but highly encouraged. You may also bring your own flooring.


All exhibitors are responsible for ordering their own additional furnishings, equipment, utilities, and labor which are detailed in the Exhibitor Services Manual.


EXHIBITOR SERVICES MANUAL

DISCOUNTED RATE DEADLINE = Wendesday, March, 13, 2024, 7:00pm CDT

Fern is the Official General Service Contractor for the 2024 Spring Experience.
The Fern Exhibitor Services Manual includes exhibiting details, rules, regulations, ordering forms and deadlines for booth furniture, carpet, electrical, labor, shipping and other important services you may need for your booth at The Experience Conference and Exhibition.


You will recieve an email from Fern Expo within a week of submiting your exhibit contract with access to the exhbitor manual. Need the link resent? Have questions?

Contact Fern at 800-774-1251; Ext. 1 or email exhibitorservices@fernexpo.com


AVOID SCAMS

ATTENDEE LIST

Numerous companies have been contacting The Experience attendees, sponsors and exhibitors claiming to sell/rent the The Experience attendee list. Any third party attempting to solicit money in exchange for attendee information is fraudulent. Neither The Experience nor any of our partners will ever distribute attendee information except as outlined in our sponsorship contracts and privacy policy.

Many of these firms are increasingly deceptive and aggressive in their marketing tactics - sometimes falsely including The Experience logo/website/name in their email signatures. These companies have no affiliation with The Experience, Restoration & Remediation Magazine or BNP Media and should be ignored. Unfortunately, because company names and “From” email addresses frequently change, it makes it very challenging to stop their actions.

We’re sorry for the inconvenience that these spammers cause you — we also receive these deceptive emails:

HOTELS

The Experience has secured a number of discounted room rates at the Chattanooga Marriott Downtown, connected to the convention center to make your trip affordable. For your protection, only book via the online reservations links on the event website or call the hotel directly and ask for the “The Experience” group rate.

Avoid companies falsely posing as a partner of the Show. These brokers falsely imply they are affiliated with The Experience and secure deposits and/or full prepayment fraudulently. Companies or attendees who book rooms through a “third party room broker” often end up at sold out hotels with no reservations and no recourse for the payment of rooms.


A/V, ELECTRICAL, INTERNET & FOOD & BEVERAGE

DISCOUNTED RATE DEADLINE = Monday, March, 18, 2024

Electrical/Plumbing, Audio Visual, Internet and Booth Food & Beverage

These services can be purchased directly through the Chattanooga Convention Center. To place an order, please visit here and scroll down and choose ORDER NOW in the Online Ordering on Your Timeline section. At the bottom that page choose The Experience Conference & Exhibitor to place your order.

Note about High Speed Internet

The Chattanooga Convention Center is equipped with high speed wireless internet. The facility has connectivity throughout the building at no charge to exhibitors. There is no password needed to surf the web or check your emails. If you have a greater service need and require an individual hardwire line, it will need to be ordered prior to your event. Hardwire Services are recommended for digital phones, credit card machines, interactive kiosks, streaming video presentations or interactive laptop learning stations.


MOVE-IN / MOVE-OUT SCHEDULE

MOVE-IN DEADLINE = April 3, 2024 @ 1:00 PM
MOVE-OUT DEADLINE = Arpil 5, 2024 @ 8:00 PM

Move-In / Setup Hours

Tuesday, April 2, 2024
8:00 am - 6:00 pm

Wednesday, April 3, 2024
7:00 am - 1:00 pm

All exhibits must be fully installed by 1:00 pm on Wednesday, April 3rd.

Move-Out / Dismantle Hours

Friday, April 5, 2024
3:00 pm – 8:00 pm

No materials may be packed up, loaded or removed from the Exhibit Hall before 3:00 pm on Friday, April 5th.

Carrier Check-In: by Friday April 5, 4:00pm
Freight will be re-routed via Fern Transportation at 5:00 pm, Friday, April 5, 2024. Exhibitor is responsible for all additional material handling and shipping costs associated with freight re-routes.

Exhibit Hall Hours

Wednesday, April 3, 2024

2:30 pm – 6:30 pm

Thursday, April 4, 2024

2:30 pm – 6:30 pm

4:30 - 6:00pm Reception In Exhibit Hall

Friday, April 5, 2024

12:00 pm – 3:00 pm

12:00 - 2:30 pm Light Lunch provided for all attendees

No materials may be packed up, loaded or removed from the Exhibit Hall before 3:00 pm on Friday, April 5, 2024


HOTEL & TRAVEL

DEADLINE FOR DISCOUNTED RATES = March 10, 2024

The EXPERIENCE has a room block reserved at the Chattanooga Marriott Downtown for the 2024 Conference and Exhibition. The discounted room rate is $165 per night and is available through March 10th or the block sells out. We do anticipate a sold out situation so be sure to reserve your room early.

The Chattanooga Marriott Downtow is the ONLY hotel conveniently attached the Chattanooga Convention Center

Book Your Hotel Room Now
Visit the event venue page for more information and an online booking link.

Avoid Hotel Scams
Beware of unauthorized hotel solicitations and avoid companies falsely posing as a partner of the Show. For your protection, only book via the Hilton Ft. Lauderdale Marina hotel link or directly.


EXHIBITOR REGISTRATION & LEAD RETRIEVAL

REGISTRATION DEADLINE = March 10, 2024

Exhibitors and sponsors receive complimentary full conference staff registrations based on the level and type of package purchased. The exhibitor/sponsor contact will be provided a customized complimentary registration code via email to redeem their staff registrations by the end of January.

Lead Retrieval App Systems are available. Download the form here or visit American Tradeshow Services to place your order.


Need your registration information resent?

Have questions with exhibitor registration?
Contact:
Beatriz Armas
Registration Manager
844-644-7449
bnp@executivevents.com


If additional registrations are needed above and beyond the complimentary passes, they are available for purchase through the registration site


SHIPPING INFORMATION

ADVANCE WAREHOUSE SHIPPING = March 11 - 29, 2024
DIRECT SHIPPING = April 1 - 3, 2024

Fern Expo is the official decorator for The Spring Experience. Please ship all materials through Fern to the Convention Center.


Detailed shipping instructions along with shipping lables, addresses and dates are included in the Fern Exhibitor Service Manual.
Please contact Fern Expo directly with shipping questions. 800-774-1251; Ext. 1; exhibitorservices@fernexpo.com

NOTE: Carriers must be Checked-In on Friday April 5, by 4:00pm for outbound shipments. Freight will be re-routed via Fern Transportation at 5:00 pm, Friday, April 5, 2024. Exhibitor is responsible for all additional material handling and shipping costs associated with freight re-routes.


PRE and POST SHOW EMAIL

PRE-SHOW EMAIL REQUESTS = February 3, 2024 - March 14, 2024

POST-SHOW EMAIL REQUESTS = April 8, 2024 - July 2, 2024


As an exhibitor, you have the opportunity to send either a pre show or post show email directly to event attendees that “opted-in” to receive third-party communications. Pre-show emails can be requested from February 3, through March 14, 2024 with deployment dates made available on a first-come, first-served basis.
Post-event emails can be requested from April 8 through July 2, 2024 with deployment dates made available on a first-come, first-served basis.

Please select the link below to read full details and information and to submit your request. Questions? Contact Andrea Hanson

PRE-SHOW EMAIL REQUEST FORM

POST-SHOW EMAIL REQUEST FORM

Avoid list rental scams. The Experience Conference and Exhibition does NOT sell registrant lists.


APPLE-A-DAY GIVEAWAY

Donate for the 2024 Events! Donate a Prize to be given away during the 2024 event. The prize(s) will be given away to attendees during the Apple-A-Day Giveaway. The Apple-A-Day Giveaway will be given away to attendees during the last 30 minutes of the trade show hall hours or during the reception/party. A brief company description will be mentioned with the Giveaway(s). Attendees must be present to win. Example of give-a-way: Company Machine, Company Products, Company Equipment, iPad, iPod, TV, Gift Cards($25, $50, $100, $300, $500)

Download the donation form here.


SPONSORSHIP & MARKETING OPPORTUNITIES

Increase your exposure at the The Experience by becoming a sponsor or take advantage of the many marketing opportunities that will give your company significant presence to a targeted audience of cleaning and restoration professionals.

Scott Beech
Scott Beech
Eastern Sales Manager
beechs@bnpmedia.com
248-786-1719

Darlene Balzano
Darlene Balzano
Western Sales Manager
balzanod@bnpmedia.com
239-777-2461


FUTURE SHOW DATES

Save The Date for future Experience Events 

The Experience Convention & Trade Show
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September 4 - 6, 2024
Caesars Forum Convention Center, Las Vegas NV

The Experience Conference & Exhibition
The Experience Conference & Exhibition
 Spring 2025 Information Coming Soon!


CONTACT INFORMATION

The Experience Conference & Exhibition team is here to help!  Reach out with your questions.

View all TEAM MEMBERS & contact information