Mark Whatley

Founder
Actionable Insights

Mark Whatley is the founder of Actionable Insights, a non-profit organization dedicated to driving fairness and consistency in the property insurance industry. With over a decade of hands-on experience in restoration—from mitigation to repair—Whatley founded Actionable Insights to create a common language between restoration contractors and insurance carriers. A respected thought leader and certified trainer in both Xactimate and Matterport, Whatley is passionate about empowering professionals with the tools and standards needed to document claims more accurately and resolve them more efficiently. His work through Actionable Insights continues to shape best practices in the restoration and insurtech communities.