TradeTalks: Unlocking the Experience

From Answering Calls to Problem Solving and Making a Difference

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 28 Aug 2025 09:30:00 -0400

On TradeTalks: Unlocking The Experience, Mandy Rewis of JOC Analytics reveals how data, purpose and passion drive success in the restoration industry. Plus, she shares how skydiving helped her conquer her fear of heights.

From Dry-Cleaning to Disaster Preparedness and Beyond

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 21 Aug 2025 09:30:00 -0400

Klark Brown joins TradeTalks to share his journey, restoration wisdom and why connection drives success.

From Carpet Cleaning to Building a Family Legacy

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 14 Aug 2025 09:30:00 -0400

Mark Violand joins TradeTalks: Unlocking The Experience and shares his journey in the industry, family legacy and his insights from his 44 years of experience.

From Banking to Founding His Own Business

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 07 Aug 2025 10:00:00 -0400

Jorge Villalobos joins TradeTalks to share his restoration journey, The Experience’s impact and the importance of Spanish sessions in the industry.

From Student to Instructor to Presenter

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 31 Jul 2025 10:00:00 -0400

David Hodge joins Kayla McGowan to talk passion, purpose and what he’s bringing to The Experience Convention and Trade Show this fall.

From Contractor to Entrepreneurship in Technology and Beyond

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 24 Jul 2025 13:00:00 -0400

Lane Larsen and Paul Silliman of Clean Claims discuss their journey in the industry and an inside look at their sessions at The Experience.

From the Group Up: From Start-Up to Successful Business Coaches

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 17 Jul 2025 10:30:00 -0400

Annissa and Kevin Coy of Firehouse Education reveal how small shifts can create huge wins in your business and life.

Behind the Curtain: Growth, Leadership and Lessons for Restorers

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 10 Jul 2025 13:00:00 -0400

Chris Nordyke and Wayne Hudson share their insights on scaling, mindset shifts and what’s next for their keynote at The Experience.

From Navy to Floor Care: Navigating Success

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 13 Mar 2025 13:00:00 -0400

Check out the latest episode of "TradeTalks: Unlocking The Experience" with Bill Luallen, a seasoned expert with over 25 years in the cleaning and flooring industries. He shares his journey from the navy to building his career in the industry.

From Passion to Profession: Helios Group Discusses Benefits for Restoration Technicians

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 27 Feb 2025 10:00:00 -0500

Join us in this episode of 'TradeTalks: Unlocking The Experience' as industry veterans Joe and Leon share their journey in wellness and employee support. Learn how their expertise addresses workforce challenges, and why you should attend The Experience 2025 at the Charlotte Harbor Convention Center.

Catastrophe Preparedness with Industry Experts

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 13 Feb 2025 10:00:00 -0500

In this episode of “TradeTalks: Unlocking The Experience,” Kayla McGowan interviews the Catastrophe Panel. Learn more about our speakers and in the importance behind this panel discussion.

From Carpet Cleaning to Media

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 30 Jan 2025 09:30:00 -0500

In this episode of “TradeTalks: Unlocking The Experience,” Kayla McGowan, Chief Editor at Restoration & Remediation, interviews Jeff Cross. Learn how Jeff went from owning a cleaning business to becoming a leading media director. He shares insights on industry evolution, collaboration and his mad scientist skills in the kitchen.

From Cleaning Fans to Paving His Way in the Restoration Industry

mcgowank@bnpmedia.com (Kayla McGowan) — Fri, 17 Jan 2025 10:30:00 -0500

Check out the latest episode of "TradeTalks: Unlocking The Experience" with Branden Adams, a seasoned expert with over 10 years in the restoration industry. He shares his journey from early mentorship to becoming a renowned figure in the field. Learn about his upcoming hands-on demonstration at The Experience and his day-to-day insights.

From Foundations to Innovations

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 02 Jan 2025 09:20:00 -0500

Explore the latest episode of Trade Talks: Unlocking The Experience, where industry veteran Ivi Sims shares her journey and expertise in wood floor drying, major loss mitigation, and mold remediation.

Passing The Torch

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 19 Dec 2024 08:00:00 -0500

Our Former Publisher shares his reflections on his journey with R&R and The Experience Events.

How a College Dropout Became a Restoration Technology Leader

ingramm@bnpmedia.com (Myldred Ingram) — Thu, 15 Aug 2024 09:30:00 -0400

We bring you a new episode of Trade Talks: Unlocking The Experience with special guest Garret Gray, CEO of Next Gear Solutions and President of Insurance Solutions for CoreLogic.

KnowHow CEO Leighton Healey on His Entrepreneurial Journey

ingramm@bnpmedia.com (Myldred Ingram) — Thu, 08 Aug 2024 09:00:00 -0400

We bring you a new episode of Trade Talks: Unlocking The Experience with special guest CEO/Founder of KnowHow and The Experience Events keynote speaker Leighton Healey.

A Family Business Leader Acquires the Family Event of the Industry

Thu, 23 May 2024 09:00:00 -0400

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with BNP Media Co-CEO Tagg Henderson!

The Rhythm of the Restoration Industry

Thu, 16 May 2024 09:00:00 -0400

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with the “Restoration Lawyer” himself, Mr. Edward H. Cross!

Owners of SuperTech University Credit Success in Cleaning to Continuous Learning

Thu, 09 May 2024 09:00:00 -0400

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with the Owners of SuperTech University and the creators and hosts of the Blue Collar Podcast, Eric Sprague and Larry Wilberton!

‘Make That Change’: Seized Opportunity Ignites Stellar Mold Removal Career

Thu, 02 May 2024 09:00:00 -0400

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Randy Gandara, General Manager of Goldmorr USA.

The “Father of The Experience” Shares His Restoration Journey

Thu, 28 Mar 2024 09:00:00 -0400

In episode 17 of TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Larry Cooper, the restoration & cleaning industry leader who created the Experience.

Second-Generation Restoration Industry Leader…with a twist!

Thu, 21 Mar 2024 09:00:00 -0400

In episode 16 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Amanda Stichter, Operations Manager of Virtual Vision Computing.

Hard Work and Passion Lead to 5 Decades of Cleaning Industry Leadership

Thu, 14 Mar 2024 09:00:00 -0400

In episode 15 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Mark Violand, a 50-year veteran of the cleaning industry and the leading voice of floor covering inspections in the US.

Faith Leads to a Life of Success for a Restoration Industry Icon

Thu, 07 Mar 2024 09:00:00 -0500

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Doug Hoffman, Executive Director of NORMI.

The Making of a Family Business

Thu, 29 Feb 2024 09:00:59 -0500

In this episode of “TradeTalks: Unlocking The Experience”, group publisher Mike Balzano talks with Doyle Bloss, Vice President of Marketing at HydraMaster!

A Life of Service in the Remediation Industry featuring NORMI’s Lance Eisen

Thu, 22 Feb 2024 09:00:00 -0500

NORMI’s Lance Eisen chats with R&R publisher Mike Balzano about his extensive background of service that led him to the remediation industry.

Hands-on Training: Growth and the Cleaning Industry

Thu, 15 Feb 2024 09:00:00 -0500

In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with Jim Pemberton Owner of Pemberton’s Cleaning and Restoration Supply.

Building upon a Legacy in the Restoration Industry

Thu, 08 Feb 2024 09:00:00 -0500

R&R publisher Mike Balzano chats with the woman he has dubbed “The Swiss Army Knife” of our industry, serial-business Owner, and true leader, Lisa Lavender!

One Great Thing Leads to Another: From Sales to Engineering to Cleaning

Thu, 01 Feb 2024 09:00:00 -0500

In this episode of Trade Talks: Unlocking The Experience, R&R publisher Mike Balzano chats with Mark Kennedy, creator of the Levels of Success Program.