Check out the March 2021 edition of Restoration & Remediation: Diversifying media blasting services, industry trends, KPI metrics, a discussion on the equipment needed to start a water damage restoration company, technician training and much more!
Nearly everything our technicians do on the job has a WHY and SO WHAT associated with it. Anyone can train a water damage restoration technician to use a hygrometer and moisture meter, but do they all understand WHY we take atmospheric and moisture content readings, and the SO WHAT of each reading? It makes a difference.
Over the past 12 years, I managed a restoration company in Mesa, Ariz., before moving on to be the CEO of a Xcelerate Restoration Software, a job management system my partners and I founded. In my role leading a large, full-service restoration company, we serviced a significant volume of commercial and residential jobs.
One of the challenges in making predictions is being blindsided by items you could never have seen coming. Before last year, imagine someone telling you the country would be shut down for months, you could not go to a restaurant or church service for months, college basketball would stop the week before March Madness, and most schools would be closed for months (or in some cases, a year).
For the last few months, more than ever before, people ask very sincerely, “how are you doing?” A global pandemic has impacted us either directly, or indirectly, in almost every corner of our lives. It’s a reasonable question. As a salesman with more than 25 years in the industry, customers call all the time who I haven’t spoken with since well before the virus invaded. The first question after so long an absence establishes that we are doing okay – physically.
Mentoring owners of small businesses in the indoor air quality industry (IAQ) is what the National Organization of Remediators and Mold Inspectors (NORMI) has been doing for more than 16 years. It is true, the organization is a training and certifying trade association, but it's not just about getting certified—it's about building a successful business.
Rainbow International Restoration of South Central Iowa has been in business since 2009. Throughout that time, the local franchise has become a trusted resource to its midwestern community that is made up of more cornfields and farms than it is planned communities and town squares.
As I’m writing this, we are nine weeks into 2021, and I have posted a news item regarding an industry acquisition or merger almost every single week. Some of the deals are with industry suppliers and vendors, but largely it’s restoration companies. In most cases, one company purchases another, but in others, a private equity firm has come in and made an investment.