Check out the July 2020 edition of Restoration and Remediation! The July 2020 issue of R&R continues the discussion of handling COVID-19 cleaning jobs. Experts weigh in on insurance coverage, how to make sure contracts are effective and spare contractors from legal disputes, lessons from the pandemic, and a standard of care when doing this specialty work.
COVID-19 has put the cleaning, restoration, and insurance businesses on a wild ride. As you’ve heard me say time and time again, the vast majority of restorers are not adequately insured today for biohazards in general; coronavirus just made things worse.
Earlier this year, as organizations began to grapple with the scale and scope of the COVID-19 crisis, cleaning and restoration work began ramping up in some critical, highly trafficked facilities in an effort to stem the spread of the virus.
As the president and CEO of a franchise brand, I have been asked for a few thoughts on franchising and how a franchise might be a good or bad decision for a carpet cleaner, restorer, or fire-in-the-belly entrepreneur ready to tell their boss to “pound sand!” and go it alone as a business owner.
When you think about hoarding, there is an array of risks and dangers that come to mind – from cleanliness to injuries to air quality. Unfortunately, there’s another less obvious danger and hidden risk that causes both property damage and a lot of heartache for those involved. Fire.
Tens of thousands of U.S. businesses are gearing up to reopen after being closed down for months, but do they really need to hire a professional to perform deep disinfection services prior to reopening?
While recently checking my notes from the 2008-2009 meltdown, I reviewed some thoughts that I’d put together then as to what changes would be needed to help clients make it through the aftermath of that economic downturn. The prime directive was to stay “profit focused.”
It’s a tale as old as time. A customer’s home has suffered a disaster that needs immediate attention. Your team arrives quickly and diligently works to make the home good as new. The customer is ecstatic with the work . . . until the invoice arrives.
The first two articles in this four-part series on Emotional Intelligence (EQ) (part I, part 2) introduced the overall concept and explored the characteristics that are widely believed to make up what is termed “personal competence”—our ability to stay aware of our emotions and manage our behavior and tendencies.
Forecasters are predicting that the 2020 Atlantic Hurricane Season is expected to be more active than years past, with 16 named storms and up to nine hurricanes predicted. To help offer customers peace of mind following a hurricane, the IICRC offers nine relevant certifications within the restoration division.