This R&R Q&A features a topic that’s gotten even more popular since the start of the COVID-19 pandemic: duct cleaning. Today, extensive cleaning and disinfection services often include the HVAC system, which has prompted some restoration contractors to add duct cleaning as an additional service.

Nearly everything our technicians do on the job has a WHY and SO WHAT associated with it. Anyone can train a water damage restoration technician to use a hygrometer and moisture meter, but do they all understand WHY we take atmospheric and moisture content readings, and the SO WHAT of each reading? It makes a difference. 

On October 3, the IICRC honored the winners of the Inaugural Hall of Fame and People’s Choice Awards at the first-ever virtual Annual Instructors Meeting.

As we seek to return to normalcy without a vaccine, COVID-19 confronts us with a troubling reality. We spend 90% of our time indoors in the U.S. and Europe, and scientific evidence indicates we are nearly 20 times more likely to be infected by the virus indoors than outdoors.