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Ask Annissa: Dealing with Nightmare Clients (Part 2)

The customer's experience during a loss is 100% your responsibility

Annissa Coy

March 23, 2016

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In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.

The Format for Successful Fire Damage Restoration Estimates

Emotional Discounting in the Restoration Industry

7 Tips To Get What You Want From An M&A Deal

Ask Annissa: Do You Charge Separately for Contents Pack-Back and Reset?

Solving Today's Biggest Marketing Challenge Facing Restoration & Remediation Companies

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Coronavirus Disinfection

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Get Paid! (ebook)

Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Restoration & Remediation Magazine

Restoration & Remediation February 2021 cover

2021 February

Check out the February 2021 edition of Restoration and Remediation, featuring 7 tips on what you want to get from an M&A deal. Plus, we discuss containment, loss site safety during a pandemic, restoration flashing costs to consider and much more!

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