We have talked a lot about what to do when it comes to helping deal with the coronavirus outbreak. In this video, Annissa addresses what not to do.

David Princeton of Advocate Claim Service shares a piece of the COVID-19 puzzle from his area of expertise.

Managing the risks associated with master services agreements with insurance companies for remediation services requires attention to detail when reviewing the contract. If a restorer misses a detail in the contract, the indemnity agreement in these contracts can leave the restorer in the position of being the insurance company of a big insurance company.

Social media abounds with complaints from clients claiming they are getting screwed by their lawyers. But don’t be ashamed or scared.

When should you report a claim to your insurance company? Every claims adjuster will tell you “report all possible claims to us as soon as you can.” However, following their advice will usually turn out badly for a restoration firm. 

For anyone who has experienced the unthinkable, 2017 will forever be known for one powerful, yet devastating hashtag: #MeToo. So much so that TIME magazine named the social movement it’s Person of the Year. Seemingly overnight reports of inappropriate behaviors of high-profile celebrities, famous politicians, and influential business owners disgraced their careers while victims found strength through a burgeoning, unified voice.

There are changes brewing in the restoration industry today, perhaps unlike any period before. 

When a property owner is surprised by the lack of insurance coverage for a water loss, the credit worthiness of the customer may come into question.

Things-are-a-changing in the commercial insurance business on mold claims, but at a snail’s pace. The universal insurance exclusions for fungi, mold and bacteria, introduced by insurance companies on a wide scale in 2005, are finally having a measurable effect in the area of environmental insurance claims in 2017.

Catastrophes, while terrible for people in the affected area, produce a lot of restoration and remediation work in a concentrated area, making them an incredible business opportunity for restoration contractors.