Over the years, I have found three phrases, just a couple of words each, which are bad for a restoration or cleaning company. How bad can a phrase be? You might be surprised..

Consider a perfectly executed job with an empty sports drink bottle left on the window sill, or a repair that had wire snippets left on the floor.

While you might not think that the restoration and remediation industry is synonymous with women, this industry is rich with them – and rich with them in impactful and standout positions.