Change and evolution rarely come easily or naturally for an entire company. As the founder and CEO of Next Gear Solutions, I have spent years helping thousands of restoration contractors do one primary thing: drive major change in their business.
As the economy booms, franchise systems are seeing exponential growth. In early 2018, the International Franchise Association projected franchise sector growth would outpace the rest of the U.S. economy.
Just the other day, my kitchen faucet started leaking. It was a familiar leak. I had seen it happen before, shortly after we built our home. The first time it occurred, the plumber who did the original installation came and fixed it under warranty.
Chemical use is commonplace in restoration and remediation projects involving water damage and microbial growth. Disinfectants, antimicrobials and deodorizers are often sold in both ready-to-use and concentrate formulations. They can be extremely effective when used according to their product label.
Mechanic’s liens are unquestionably the most powerful, and most poorly-understood collections weapons available to contractors. But like any weapon, they are dangerous, and can backfire on the unwary and the inexperienced.
Years ago, while preparing a project management seminar for the Restoration Industry Association (RIA), I was asked to include a section on upselling strategies. At first I was reluctant, feeling the topic was inappropriate for the subject matter of the course. However, upon presenting the material and seeing the reaction of the audience, I recognized the need.
Have you ever wondered why people get upset with you on a
job that you are doing for them? Do you wonder if they think that their
job is the only one you have to do? Do you wonder if they really care what
you are doing to advance their job completion when you are not on their
jobsite? Do you think that they would feel differently if they knew what was
going on with their job?
Check out the July 2020 edition of Restoration and Remediation! The July 2020 issue of R&R continues the discussion of handling COVID-19 cleaning jobs. Experts weigh in on insurance coverage, how to make sure contracts are effective and spare contractors from legal disputes, lessons from the pandemic, and a standard of care when doing this specialty work.