This winter of 2019 was viciously cold in the Midwest. Areas like Chicago were in a deep freeze and the center of national news. Other traditionally cold areas such as New England experienced a generally light winter, except for one bitter week in January.

Let’s talk contracts. To what degree do you guarantee and warranty mold remediation? How do you balance your services with your legal (and moral) obligations regarding mold clean up? A look at your contract terms should match up to your verbal promises made to the client. So where are you?