Annissa shares a restorer's email about a job that turned upside-down - and her thoughts about how such a situation could be handled.

How often are we needlessly touching or moving something? How often do we look for something? How much time is being wasted unnecessarily in additional steps or needing something?

A challenge to the EPA's stand on asbestos, mold-filled dorm rooms, new e-verification laws for employees, and more.

In property restoration and other service-based industries, opportunities often come at all of the oddest hours of the day or night, testing your commitment to the cause. Identify the opportunities that are best for you and your team.

Do you know the four main differences between ozone and hydroxyl?

No matter where you begin in the organization, there is a right fit for your career aspirations and educational goals.

How do you know when to clean contents on site, and when should you pack it all up and clean off site at your facility? Annissa has the answer!

As a business owner, you have to learn to focus on the One Big Thing.

The restoration companies that succeed and thrive in a poor economy and into the future are going have to bring new meaning to what it means to be a “full service restoration company”.

It's time to step back and take stock of where we are and what it will take to get to where we want to go.