FRSTeam Enhances Employee Onboarding, Training, and In-Field Support with KnowHow
Leading contents restoration services provider, FRSTeam, has adopted KnowHow to enhance onboarding, in-field support, and training initiatives across their network of over 50 locations across North America. FRSTeam specializes in restoring contents, electronics, textiles and other personal items damaged by smoke, fire, or water loss and is made up of a network of Franchise and company store locations across the US and Canada. With KnowHow, they will provide standardized training across their locations, giving everyone on-demand access to company how-to for every department.
"We chose KnowHow because it is the most intuitive and easy-to-use platform available," said Ceilidh Hill, Director of Franchise Operations at FRSTeam. The KnowHow app provides expertise in one centralized platform, ensuring that FRSTeam's company playbook is always at their team's fingertips, and is in their preferred language. The software is designed to help franchises rapidly standardize their company's operations, enabling staff to tackle jobs quickly and professionally while eliminating costly errors.