In the restoration industry today, the role of the estimator is by far one of the most critical positions. A thorough and experienced estimator should write estimates that will bring in the margins you need, while a novice or inexperienced estimator can break you. Being a top-notch estimator that can handle large or complex repair projects requires far more than knowledge of Xactimate or how to sketch, but also requires years of hands-on experience in the building trades. A seasoned estimator should also have knowledge of building materials and finishes, local market pricing, regulations, building codes, and accepted restoration practices. It also helps to have a good understanding of insurance policy coverages.
A common trend I am seeing is an over-emphasis on sketching and how to use the Xactimate estimating platform. Although being proficient in the use of the software is important, knowing what data and appropriate line-items to use in the estimate is what will ultimately determine whether you will make the profit margin you need or not.