There have been many changes in our young but ever-growing disaster recovery industry. Advances in the technology and software sector have transformed how we manage restoration businesses. Coming from the old-school world of three-ring binders, fax machines, pagers and AT&T calling cards, I couldn’t be happier to see all of the new technology and software available for restorers and insurance professionals.
Today’s restoration software helps users estimate and manage recovery projects more efficiently than ever, depending on the operator of course. We have applications that help us track our project costs, manage equipment needs, monitor equipment performance, improve employee productivity, create cost estimates, document job progress and produce final invoicing. This new technology is awesome, but the most important thing to remember is, all software relies on good data entry, as garbage data in will result in garbage data out.