2020 sure has been a unique year! The third decade of the 21st century started like most other years and…well, let’s just say everyone now has a new vocabulary most likely consisting of words and phrases such as social distancing, quarantine, flatten the curve, and Dr. Fauci.
This is the tenth year I’ve been involved in making investments in the restoration space and COVID-19 has presented numerous challenges (and opportunities!) to companies in our industry. I’ve seen restoration companies face challenges in previous years and the successful companies always come out of any challenging period stronger and better off. Companies with a renewed focus on culture, mission, and data-driven decision-making have been able to navigate the pandemic with more certainty and are poised to emerge stronger than before.