From the beginning of March until now can only be described as a white-knuckle ride of unknowns, changing business practices, and challenges owners and employees had to face. This year has challenged every aspect of how flexible a business can be to adapt and overcome dramatic changes from extreme circumstances often beyond our control. Fortunately for many restorers, this comes as a blessing that launched business models into a more efficient world that can lead to increased profitability down the road.
What COVID-19 has done to our industry and society in general is revolutionize the need for technology to be effective and efficient, therefore reducing the reliance on entrenched and often antiquated norms.