It’s hard for some businesses to imagine living in today’s digital age. Many businesses still collect information on paper or through multiple software solutions, but the manual process of transferring information from one place to another severely limits a company’s ability to act—much less drive efficiency, performance, and profit.
A study conducted by two philosophers in the 1970s tried to identify what caused people to fail in achieving goals in the workplace. To summarize their results, they identified two main factors. The first was ignorance, or the lack of knowing/ understanding. The second was ineptitude, meaning knowledge existed, but information could not be accessed or applied correctly to the required actions. Looking at insurance in the restoration industry, there was a lot of effort put forth on collecting information. So, the problem wasn’t the lack of data, but rather what to do with it all— complexity is, after all, the enemy for all business-related activities. Even the best of us can mentally freeze up when hit with several different requests while trying to sift through an avalanche of raw data. But what does this lack of visibility cost your business today?