In an industry dominated by men, it can be an intimidating feat for a woman to step into the service trades. However, I know from first-hand experience that women are out there who not only desire this career path but excel at it. And we need more of them.
In 2012, I appeared on the “Undercover Boss” television show and had the opportunity to work alongside a female service professional who symbolized the huge untapped pool of talent that existed for our franchise owners’ current and future workforce needs. What I experienced on the front lines across our service brands in front of millions of TV viewers forever changed my perspective about the opportunities that exist for women in the service trades.