On a February day in Salt Lake City, Utah, representatives from major property restoration and insurance companies came together to discuss the state of the industry. They didn’t attend to just sit and listen to a presentation, they were there to create solutions to industry-related problems. This is not your typical conference, and the Property Insurance and Restoration Conference (PIRC) invites everyone to speak up and be heard in a variety of industry categories.
Among meeting topics such as insurance requirements, photo documentation, volunteer organizations and more, a major topic at the spring conference was: “What defines a restorer?” Essentially, what are the minimum requirements to be considered a restorer? Insurers and third-party administrators hand out credentials, check references, and verify certifications but as an industry there is no adopted specific definition.