As chilly temperatures continue to plague much of the U.S., make sure your firms and technicians are prepared for unexpected weather events by having them review the IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration. More information on both of these standards can be found at http://www.iicrc.org/standards.
Also check to verify if you and your technicians are up-to-date in your relevant certifications to avoid delays. To find an IICRC-certified school or course in your area, visit www.iicrc.org/education-certification.