If you have been in the restoration business for more than five years, you have likely noticed it is getting harder to collect from your customers who are dependent upon insurance proceeds and two-party checks to pay for your services. The drivers behind the increasing amount of red tape are changes in the insurance business and banking regulations, neither of which are likely to go away anytime soon. Therefore, it is a good idea to adapt your business model to deal with the realities that your clients are likely to face in getting you paid with insurance funds.
The IICRC recently hosted a webcast on how to deal with insurance claims and get paid faster. I was asked to present this this topic to IICRC-certified firms based on an article I wrote for R&R in February called “Get Paid Faster on Insurance Jobs.” The article was based on a $60,000 hail damage loss on my own home, which will take 12 months for me to have repaired.