Working with third party administrators is pretty much a normal way of life for restoration contractors in the U.S. Only a select few companies have chosen the path of completely finding work on their own, and bypassing TPA work. This is a topic frequently addressed at restoration industry conferences and meetings, and just like any topic in this industry, there are people for, against, and in the middle of the road about program work.
Here’s my take on the good, the bad, and the realities of working with TPAs.