“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.”
– Henry Ford
Take a moment to think back through 2016. What changed in your life this year? What changes did you notice in the community, state, and even world around you? What headlines come to mind? We tend to have such short memories today because we are bogged down by so much day-to-day information we need to retain, it can be hard to think back even a few weeks, let alone months.