This story starts back in September of 2015, with routine annual inspections by the U.S. Dept. of Housing and Urban Development at the Eureka Gardens apartment complex in Jacksonville, Fla. A quick Google search about the complex will give you a clear idea of the state of the complex, and the area of the city where these apartments stand. Some outspoken tenants at the complex had been complaining about mold, which made local news headlines, and a HUD investigation confirmed their suspicions.
At first, it was unclear what direction the case was going to go, but crews at Restoration 1 Jacksonville were ready. Owner Jeff Santana and his salesperson went to visit the tenants. Santana says at first, the complex hired a different company to mitigate the mold, but they were failing indoor air quality tests. That’s when Santana’s team got involved, and the job grew exponentially.