The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has transitioned to self-management. All operations will now be conducted by IICRC staff located within the Global Resource Center in Las Vegas, Nev.
The IICRC has already begun to implement numerous procedures to strengthen the Institute, including the hiring of a new customer satisfaction team. The IICRC also has a new toll-free phone number (844-464-4272) and help desk email (helpdesk@iicrcnet.org).