Most people in this industry have an interesting journey – a story to tell of how they got here; how they landed in a business that is all about others, and not ourselves. It also doesn’t take long for the good eggs in this industry to spot a bad egg in the mix.

My journey in the restoration industry began 14 years ago – working for a friend’s remediation company in Clearwater, Fla., while also doing missionary work. However, it didn’t take long for me to notice some questionable practices. There was too much “cut and paste” rather than personal interaction – something I knew all along was vitally necessary for a victim in the midst of a catastrophe. So I went into the private industry, and began working with small companies, eager to make a change – a difference. This is when I found my calling: become a real, personal advocate for people in need by applying technology and best practices, rather than focusing on profit.