Outsourcing soft contents restoration is a pretty common practice for restoration companies. However, as innovations in cleaning technology grow, some companies like us are making strides to bring that work in-house. We have found this new service not only adds a new source of revenue, but also allows us to have control over how items are cleaned and cared for during the restoration process.
Until last year, we had been handling our soft contents restoration by outsourcing. We were mostly satisfied with that arrangement, but that was only because we didn’t know there was a better option. We simply didn’t realize the inadequacy of the traditional washing machines our textile cleaning partners use. Now don’t misunderstand me, there are companies out there who specialize in soft contents restoration and use top-notch techniques and equipment. However, there are some that do not.