We’ve all heard of people having high IQ’s, but few people have heard of having a high EQ. EQ is the same kind of acronym as IQ except that instead of Intelligence, EQ measures, and stands for, one’s Emotional Quotient.

Now you may be asking yourself, how is being high on the scale of emotionality going to benefit my business as a restoration professional? But a better question might be, what else are you missing out on if you have to ask this?