Woodbury, Minnesota-based ICC Restoration & Cleaning Services’ emphasis on operating with high ethics culminates in 2014 Better Business Bureau Torch Award.
Like many restoration contractors, Tom Laska has heard the noise since he started ICC Restoration & Cleaning Services more than 25 years ago: Adjusters disagreeing with contractors over work estimates. Outsiders viewing the restoration industry as crooked. The often adversarial relationship between carrier and contractor.
But unlike many restoration contractors, Laska made a decision early in ICC’s tenure that he was going to instill a transparent business model within his company to greatly reduce – or even completely eliminate – many of the outsider misconceptions.