Technology and consumer behavior has had an impact on nearly every industry in the last 20 years, however, it is my belief that ours has evolved as a profession.
I marvel at the evolution of our industry over the last couple of decades. I believe we are operating in a time of great opportunity. With that said, it is important to have a compass of where we are today and how we got here so that we can look forward. Being progressive and adaptable is key to our continued success as individuals, as companies and as an industry.
For over 14 years, I have relished the opportunity of being a part of an industry that has evolved so dramatically. For years, I have been speaking of the evolution of the industry that I have enjoyed watching, being part of and experiencing.