Doesn’t every restoration company owner want to grow his or her business? Generate more revenue, achieve higher profits, open up new markets, implement new services, and generate more work? But there are only so many ways to do this. Many of these ways get little attention from most restoration company owners, yet they represent their very best opportunities to grow.
There are several tsunamis of change affecting the restoration industry today. One of them is the move to “full-service.” Customers want to make one call, to one contractor who can do it all. They don’t want to be their own general contractor overseeing the work of three or four contractors to complete their damage repair.