Adjusters really take a bum rap! The common picture contractors paint of most adjusters is that they don’t know the technical standards of our industry, that they are just trying to save a buck so they reduce our charges at will, and they always side against the contractor in favor of the customer. Most contractors have little good to say about the adjusters they work with!
Adjusters are people trying to do a job, just like you and me. They’re honest people trying to follow the guidelines set by their carrier and do the best they can. Though there is the occasional exception to the rule, we contractors have a few of those of our own.