Building relationships with adjusters is something that draws attention in our industry, as it is a cornerstone of developing any restoration business.
In 1994, I married a claims adjuster. Working at home on estimates into the wee hours of the morning, the phone ringing at 11 p.m. with an insured unhappy about a claim and the intense pressure of handling high volumes in accordance with best practices, the life of an adjuster can be stressful.