So how can it be that claims adjusters who insist on hiring IICRC Certified firms are not aware of the risks they assume by not following the IICRC S500 standards and guidelines?
The first thing that is important to realize is that the claims adjuster you are working with on the job likely does not know that there are three categories of water. Why do I think this? For the past four years I have asked every insurance company employee I meet if they know what Category 3 water is? So far, only one claims adjuster has even heard of Category 3 water.