Many of you have gone to a hands-on drying school at one time in your career. There may be some vivid memories of what you learned while you took that course, there may be a few moments you wish you could forget, and hopefully you still remember your classmates you spent that week with. As an Applied Structural Drying instructor and the chairman of the IICRC ASD technical advisory committee, I have had the pleasure of meeting all of the instructors and being at most of the flood houses in our industry. The simple fact is, it is much easier to learn in the hands-on setting than in a classroom. The lessons learned in a flood house are the lessons that can change your business for the better.