David Mazur, President, Ultrasonics International Inc./Fireline, has been involved in contents restoration since 1988. But while much of his experience has involved cleaning contents, it’s not hard to see what his passion is regarding contents restoration – training.

“I love this part of it,” Mazur says. “Training is everything. I think a lot of people have gone out and bought equipment, because everyone is selling equipment as the answer. It’s not – the answer is training. So we look at equipment like this: No matter who’s equipment, it’s 20% of the equation – it’s not the answer.”