Shelli’s tenure in the restoration and construction industries has come in waves. From about 2000 to 2008, she co-owned a restoration and construction company, but it was taken out by the housing market crash.
Have you ever been driven crazy by a young child who keeps asking “Why?” That kid may be onto something. Developed by Sakichi Toyoda and used by automotive companies and other industries to improve safety, quality, productivity and cost, “5 Whys” is a tool used to identify the root cause (origin) of a problem.
Let me set the scene for you. The home in this case study is nestled atop 35 acres of gentle, rolling hills in mid-Missouri. It was built of native cut lumber, harvested from the property, which had not been sealed.
From day one, contractors used pen and paper to capture everything into manila folders; the rest was kept in memory and travelled through word of mouth. This hindered their ability to locate information and react to critical issues quickly.
The Delaware Water Gap is a sweeping valley almost a thousand feet wide, where the Delaware River cuts through a large ridge in the Appalachian Mountains, creating the eastern border of Pennsylvania and the western border of New Jersey.
Things-are-a-changing in the commercial insurance business on mold claims, but at a snail’s pace. The universal insurance exclusions for fungi, mold and bacteria, introduced by insurance companies on a wide scale in 2005, are finally having a measurable effect in the area of environmental insurance claims in 2017.
Finding and efficiently eliminating areas of trapped moisture is one of the many factors that differentiate an experienced restorer from a novice. If left untreated, these forgotten areas can lead to various forms of secondary damage and significantly complicate restorative efforts.
This is not an industry for the weak. This is not an industry for the self-absorbed. This is not an industry for people who only care about the bottom line and making as much money as they possibly can.
Including a brief history of the conference’s start, and how it parallels the collision industry for capacity to affect change, the group looked at possibilities of “Best Practices” for various correlations to restoration processes.