Editor's Note: Managing and working with millennials is a major topic of conversation in the restoration industry today. Some people are sick of talking and hearing about it; others cannot get enough. The truth is there is a whole generation of young restorers now coming of age, moving into ownership positions, and eager to take the restoration industry forward to a new era. But first, we all have to learn to get along.
This is the second of a three-part series in answer to the many questions I have been hearing from business owners as to the best way to successfully manage the younger generation of millennials when it feels like nothing is working. My intention here is to see if we can find a win-win for everyone, as my experience has always been that if your employees can thrive in their place of work, productivity goes way up, and the business is very profitable.