The restoration industry is growing due in large part to rapid advances in scientific knowledge and technological advances. As an industry, we are fortunate to be a part of what can only be defined as a recession-resistant market. The reason for this is obvious: disasters happen.
One of the questions I get repeatedly during classes and at breaks is, “Is there a flowchart or check list for doing a job correctly from start (the phone call) to finish (getting paid on time)?”